Audio of Thursday, June 11th, 2020 Senior Resources Zoominar

Audio of Thursday, May 21st, 2020 Mayors Roundtable Zoominar

Audio of May 8, 2020 Housing and Homelessness Zoominar

Audio of April 9, 2020 Town Hall

For the latest information on your county’s shelter in place order, click below:

For the latest information from major AD-20 health care providers, click below:

Veterans: Click here for the latest VA information.

Social Security recipients: Social Security offices are closed. Click here for the latest information.

Medicare recipients: Click here for the latest information, including expanded telehealth services.

Small-business owners: Click here for Small Business Administration guidance and loan resources.

Immigrants: Click here for the latest information from Immigration and Customs Enforcement.

Travelers: Click here for the latest information from the Federal Aviation Administration.

For immediate food assistance through the Alameda County Community Food Bank(, call the helpline at 1-800-870-FOOD (3663) or 1-510-635-3663 9 a.m. to 4 p.m. Monday through Friday, or visit (

Click below for information on home-delivered meals for housebound seniors:


(Please check with your district often for any changes. Student must be present at meal pickup, and all pickups are grab-and-go – no eating on site.)

Castro Valley Unified School District

Meals for any person age 18 and under, open to students and non-students; meal service will include a hot lunch to go and a bagged breakfast for the following day. Pickup is 11 a.m. to 12:30 p.m. Monday through Friday from Wednesday, March 18 through Tuesday, March 31 at the Creekside Middle School cafeteria, 19722 Center St., Castro Valley, CA 94546.

San Lorenzo Unified School District

Meals for students 18 and under, on a first-come first-served basis. Pickup is 11 a.m. to 1 p.m. Monday through Friday from the walk-up window at the Arroyo High School cafeteria, 15701 Lorenzo Ave, San Lorenzo, CA 94580.

Hayward Unified School District

Students age 18 and under can pick up breakfast and lunch for the same day from 11 a.m. to 2 p.m. Monday through Friday now through March 27 at:

  • Hayward High School, 1633 East Ave, Hayward, CA 94541
  • Tennyson High School, 27035 Whitman St, Hayward, CA 94544
  • Mt. Eden High School, 2300 Panama St, Hayward, CA 94545
  • Longwood Elementary, 850 Longwood Ave, Hayward, CA 94541
  • Cherryland Elementary, 456 Laurel Ave, Hayward, CA 94541
  • Park Elementary, 411 Larchmont St, Hayward, CA 94544
  • Fairview Elementary, 23515 Maud Ave, Hayward, CA 94541
  • Schafer Park Elementary, 26268 Flamingo Ave, Hayward, CA 94544
  • Treeview Elementary, 30565 Treeview St, Hayward, CA 94544
  • Tyrrell Elementary, 27000 Tyrrell Ave, Hayward, CA 94544

New Haven Unified School District

Grab-and-go breakfasts and lunches are available for all students; to minimize unnecessary trips, students will be given two days’ worth of breakfasts and lunches on Mondays and three day's worth on Wednesdays. Pickup is 9 a.m. to noon at:

  • James Logan High School, 1800 H St, Union City, CA 94587
  • Cesar Chavez Middle School, 2801 Hop Ranch Rd, Union City, CA 94587
  • Alvarado Elementary, 31100 Fredi St, Union City, CA 94587
  • Hillview Crest Elementary School, 31410 Wheelon Ave, Hayward, CA 94544

Fremont Unified School District

The Fremont Unified Student Store (FUSS) and community partners are offering to go lunches to students impacted by school closures. Lunches are available for pick-up between 12:00 - 2:00pm at several locations throughout Fremont. Thank you to everyone who has contacted FUSD offering to donate money and/or supplies to assist with student meal service during the District closure. Anyone wishing to donate is asked to please contact FUSS at We appreciate your support! 

Utility and phone carrier Resources


Verizon announced that  it will waive late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus. In addition, the company will not terminate service to any residential or small business customers because of their inability to pay their bills due to disruptions caused by the coronavirus. Verizon is committed to “Keep America Connected” during this difficult time. 


EBMUD will not disconnect customers' water service due to billing/payment issues during this health emergency. It is important that all customers have access to clean, safe water, in particular for hand washing. If your water has been shut off due to non-payment, please call EBMUD Customer Service at 1-866-403-2683 to make arrangements to restore service.

In addition, EBMUD's Customer Assistance Program helps reduce bills for customers facing economic hardships. For more information, go to


PG&E has voluntarily implemented a moratorium on service disconnections for non-payment for both residential and commercial customers, effective immediately and until further notice.

While PG&E has decided to temporarily close all customer service offices across its service territory the company will continue to provide alternate means to conduct the transactions that occur at the customer service offices. Customers can make payments in many other ways, including:

Calling 1-877-704-8470

Paying online at

Mailing payments to PG&E, P.O. Box 997300, Sacramento, CA 95899

Cash payments can be made at another PG&E office in your area or our Neighborhood Payment Centers.

Go to to learn more about payment options or to see the locations of Neighborhood Payment Centers.

General Services


DMV is asking that constituents not come in for the next 60 days starting 3/16/2020 unless necessary. Governor Newsom has directed law enforcement to not enforce expired driver’s licenses or vehicle registrations for at least the next 60 days. The DMV has also closed all field offices to the public.

They are  offering online services through the following link one can also use DMV kiosks to find a list of locations


If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim. DI provides short-term benefit payments to eligible workers who have a full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.

The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect DI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

If your child’s school is closed, and you have to miss work to be there for them, you may be eligible for Unemployment Insurance benefits. Eligibility considerations include if you have no other care options and if you are unable to continue working your normal hours remotely. File an Unemployment Insurance claim and EDD representatives will decide if you are eligible.

The available benefits are insurance programs. To be eligible, either you or an employer had to make contributions in the past 5 to 18 months. It is possible these contributions were made at a prior job, or if you were misclassified as an independent contractor instead of an employee. We encourage you to apply for the benefit program that is most appropriate for your situation. Visit Self-Employed/Independent Contractor to learn more.

California Stay at Home Order

California has announced an immediate order for all residents to stay at home. Learn more here (

Price Gouging

Price gouging during an emergency like the COVID-19 pandemic is illegal. No one should take advantage of vulnerable consumers who need medical supplies, emergency supplies, food, drink, lodging, gas & other essentials. Penal Code Section 396 (2017) specifically prohibits prices increases of over 10% during a state of emergency (The Governor declared a state of emergency on March 4, 2020). If you see price gouging, report it to the CA Attorney General at 1-800-952-5225 or via website at

Hayward Testing Facility

Beginning Monday, March 23rd the city of Hayward is opening a free COVID-19 testing facility to sick people, first responders, and healthcare workers who may have been exposed to the virus. No referral from a medical doctor is required to be screened. It will operate everyday from 9am-6pm at the Hayward Fire Station #7 located at 28279 Huntwood Avenue. The best way to enter the testing center is northbound Huntwood Avenue from Industrial Blvd. Learn more here.

Bridge tolls

Caltrans has suspended cash toll collection at seven Bay Area Bridges (Antioch, Benicia-Martinez, Carquinez, Dumbarton, Richmond-San Rafael, San Francisco-Oakland Bay or San Mateo-Hayward bridges) through the COVID-19 emergency. Travelers without Fastrak will be invoiced by mail. Learn more here.


BART continues to provide services for thousands of essential workers who have to physically go to work around the Bay Area. Train schedules are continuously changing in response to advice from public health officials and changes in ridership. Check BART's website for updates.

AC Transit

Effective Monday 3/23, please use rear doors for boarding if you are able. For ADA ramp, mobility devices or priority seating, please use front door. No fare payment required until further notice.

Ride-On Tri-City! Program (Transportation Services for Disabled)

Call (510) 574-2053

All in-person appointments for transportation assistance have been suspended. However, Tri-City seniors and individuals with disabilities are still able to call the Ride-On Helpline for assistance. Staff will be available by phone to connect community members with essential transportation services (i.e. to and from dialysis clinics, medical appointments, etc.) and help address transportation concerns and questions.

Older Adults and People with Disabilities:

211 connects the community to the latest health and human services information. 2-1-1 is a free, 24-hour confidential telephone number that offers support with health and human services, utility assistance, housing and shelter, child care, legal assistance, mental health and counseling, and other vital resources.

Some resources include: home delivered meals, errand running and shopping assistance, senior health and supported services, transportation options for seniors, and paratransit for people with disabilities.

Special Store hours for Seniors and People with disabilities:

Big Lots: All of the national discount chain’s stores have reserved the first hour of each day for senior citizens and “those most vulnerable to this virus.” Other shoppers are being asked to respect the senior shopping hour. Big Lots stores are open 9 a.m. to 9 p.m. daily.

Costco: The national retailer announced special weekly hours for seniors and those with disabilities starting March 24. Those over the age of 60 and other at-risk people will have from 8 a.m. 9 a.m. Tuesday and Thursday to shop. The store said only members who meet those criteria will be allowed in during that time.

Dollar General: The chain of discount stores began a senior store hour, the first hour of business each day, to allow seniors and other at-risk customers time to shop. Others are “strongly encouraged” to plan their shopping accordingly. Stores are also closing an hour early to allow for restocking. Store hours vary, so call or check online at for your closest location.

Cardenas Markets: The western states Latino grocery chain will open an hour early each day for “seniors & first responders” to shop before the general public. The special shopping window is open to senior citizens, their caretakers, people requiring a extra time and first responders. The special shopping hour will be 6 a.m. to 7 a.m., with its general public hours from 7 a.m. to 10 p.m.

Safeway: The grocery chain has reserved 7 a.m. to 9 a.m. Tuesday and Thursday each week for “the most at-risk members of the community” who have been ordered to shelter in place to buy supplies. This includes the elderly, immunocompromised and pregnant women. The Modesto Safeway opens at 6 a.m.

Raley’s: The supermarket chain is offering those 65 or older Senior Essential Bags with pre-selected bags of grocery essentials at a discounted price starting Saturday, March 21. The bags can be picked up in-store or curbside, and friends of caregivers will be allowed to purchase them for the elderly. There are two bag options, a $20 bag with staples including fruits and vegetables, canned soup, pasta and sauce, beans, peanut butter and canned tuna, and a $35 bag with ready-to-eat meals which can be heated at home with entrees and salads. Bags will be available first-come, first-serve and given out one per family.

Save Mart & FoodMaxx: The Central Valley grocery chains, owned by the same parent company, announced that it will have senior and at-risk shopping hours. From 6 to 9 a.m. Tuesday and Thursday will be reserved for higher risk populations to shop. Other shoppers are asked to stay away to allow seniors and and vulnerable populations, including pregnant women and the immunocompromised, access to the store during those times.

Smart & Final: The grocery chain is offering a half-hour window starting at 7:30 a.m. before the store opens to the general public to allow “seniors and other at-risk populations” to shop. That includes those age 65 or older, customers with disabilities and pregnant women. People should be prepared to show ID to enter during the reserved shopping time. Normal store hours are 8 a.m. to 8 p.m. daily.

Target: The national chain has reserved the first hour of shopping each Wednesday to “support vulnerable guests,” which includes the elderly and those with underlying health concerns. The senior shopping hour is from 8 a.m. to 9 a.m. Wednesdays. The stores have also reduced their daily hours, closing by 9 p.m. daily in order to restock and deep clean the premise.

Walmart: The national chain is offering a one-hour window before stores open to the general public once a week for customers aged 60 and older starting March 24. The senior shopping hour will be from 6 a.m. to 7 a.m. every Tuesday. Store hours have been reduced for the general public to allow stocking and cleaning. The new store hours are 7 a.m. to 8:30 p.m. daily.

Raleys: Starting March 21st offering a discounted bag of grocery essentials for seniors every day for $20 (plus a $35 option with ready-to-eat meal). The bags are available for pick-up curbside, or you can send a text to have the bag delivered right to your car

99 Ranch Market: First hour of business open for 60+, expecting mothers, people with disabilities, and those with compromised immune system.

Whole Foods: Open for seniors 65+ from 7 a.m. to 8 a.m.

Chavez Supermarket: Open 7 a.m. to 8 a.m. every day for seniors 65+ .